Homeowner Care—A Customer-Centric Philosophy & Commitment

A conscience-based approach rooted in doing the right thing informs each step of every Qualex-Landmark™ project. Recognized for our high level of quality and service, our team goes well beyond the typical to educate, inform, and assist our homeowners every step of the way. From regular construction updates to step-by-step homeowner preparation guides and orientations, you will be very well informed as we approach the big day. Once we have the privilege to hand you the keys to your new home, you will have access to our online service scheduling, and our support for years to come.

Select Your Community

Ironwood
Homeowner Care

Description

Botanica
Homeowner Care

Strata Plan EPS12462

Here, you’ll find helpful resources designed to support you throughout every stage of your homeownership journey.

Update #9 | September 10, 2026:

Botanica is looking amazing, with many homeowners commenting on how accurate to the renderings the final product is. It’s wonderful to bring this vision to reality.

Important Dates:

The firm deadline for Purchaser Name Changes (including adding or removing purchasers ) and for selecting and providing your legal representation information to the Vendor is no later than September 15, 2026.

Just days away…

We are currently on track to obtain Occupancy Permit in September, with the first closings possible in the last week of September through mid-October for Buildings 1, 3, and 4, and late October through mid-November for Building 2. Please note this is an estimate only, subject to suite readiness, completion of Pre-Delivery Orientations and the City of Coquitlam’s final inspection (as managed and booked by the City), and remains subject to change.

Upcoming Completion Notices

Please keep in mind that the dates above are estimates only and not official. You’ll receive your official Completion/Closing Notice, including your Closing Date, Possession Date & Time, and Move-in Booking details, in accordance with your agreement. We highly recommend that time-sensitive plans, such as landlord notices or other arrangements, not be made until that notice is received. Where possible (but not guaranteed), we’ll also try to give you a bit of additional notice ahead of time.

With that said, you should now be fully prepared to close at this stage with financing approval complete and your lawyer in place.

Read more in our our Updates section.

We look forward to welcoming you to Botanica very soon!

Artesia Metrotown
Homeowner Care

Here, you’ll find helpful resources to support you throughout your homeownership journey.

Legacy On Dunbar
Homeowner Care

For the majority of homes, the 1&2 year warranty period is now over.

At this time, Strata Lots SL 7, 19, 23, and 44 may still file a service request at homeownercare@qualex.ca

Please consult your Travelers Certificate of Possession to confirm your warranty expiration date.

Parking For Sale: Stalls 47, 86, and 87. Contact homeownercare@qualex.ca for more information.

For homeowner care information and manuals of past projects, please email homeownercare@qualex.ca.