Homeowner Care—A Customer-Centric Philosophy & Commitment

A conscience-based approach rooted in doing the right thing informs each step of every Qualex-Landmark™ project. Recognized for our high level of quality and service, our team goes well beyond the typical to educate, inform, and assist our homeowners every step of the way. From regular construction updates to step-by-step homeowner preparation guides and orientations, you will be very well informed as we approach the big day. Once we have the privilege to hand you the keys to your new home, you will have access to our online service scheduling, and our support for years to come.

Select Your Community

Ironwood
Homeowner Care

Here, you’ll find helpful resources designed to support you throughout every stage of your homeownership journey.

Construction at Ironwood remains steady and on-track for late 2028.

Botanica
Homeowner Care

Strata Plan EPS12462

Here, you’ll find helpful resources designed to support you throughout every stage of your homeownership journey.

Update #10 - Final Update | September 28, 2026:

The City of Coquitlam has granted a occupancy permit for Building 1, 3 and 4. Closings notices are in the process of being issued, and we will be welcoming some residents next week!. We expect Building 2 Occupancy Permit to be received late October through mid-November.

Read more in our our Updates section.

We look forward to welcoming you to Botanica very soon!

Artesia Metrotown
Homeowner Care

Here, you’ll find helpful resources to support you throughout your homeownership journey.

Legacy On Dunbar
Homeowner Care

For the majority of homes, the 1&2 year warranty period is now over.

At this time, Strata Lots SL 7, 19, 23, and 44 may still file a service request at homeownercare@qualex.ca

Please consult your Travelers Certificate of Possession to confirm your warranty expiration date.

Parking For Sale: Stalls 47, 86, and 87. Contact homeownercare@qualex.ca for more information.

For homeowner care information and manuals of past projects, please email homeownercare@qualex.ca.