Homeowner Care—A Customer-Centric Philosophy & Commitment

A conscience-based approach rooted in doing the right thing informs each step of every Qualex-Landmark™ project. Recognized for our high level of quality and service, our team goes well beyond the typical to educate, inform, and assist our homeowners every step of the way. From regular construction updates to step-by-step homeowner preparation guides and orientations, you will be very well informed as we approach the big day. Once we have the privilege to hand you the keys to your new home, you will have access to our online service scheduling, and our support for years to come.

Select Your Community

Botanica
Homeowner Care

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Artesia Metrotown
Homeowner Care

Here, you’ll find helpful resources to support you throughout your homeownership journey.

Important Dates:
Purchaser Provided Lawyer Information Deadline: September 15, 2025
Assignment Deadline: September 15, 2025 (CLOSED)

Closings Notices in Process:
We have begun to issue closings notices. You will receive your closing notice once your particular unit is ready for closings. Please note closing dates vary from unit to unit and are not necessarily chronological. Your actual Closing Date will be provided by an official Closing Notice attachment once confirmed. Please refer to the FAQ for more information.

*As regularly communicated, the Vendor can not address requests for custom or delayed closing dates.*

Pre-Delivery Orientations:

Homeowner Care will contact you once we receive notice that your home is ready for a PDO. We will not have further information before that time.

Legacy On Dunbar
Homeowner Care

Service Requests are available to any home still covered under the First Year warranty period. Please refer to your Travelers Certificate of Possession for your warranty expiration date.

Green On Queensbury
Homeowner Care

Property Management/Strata Inquiries:
At this time, Green on Queensbury is solely managed and operated by your Strata Council and Property Manager.

Property Management (Associa): Please contact Craig Rumsby, T| 604-714-1538 or E| craig.rumsby@associa.ca for any inquiries.

For homeowner care information and manuals of past projects, please email homeownercare@qualex.ca.